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What are your support hours?
PloxHost has a team of support staff that is available 24/7 to help you with any questions or issues you may have.
How much time dos it take to setup a server?
Server setup only takes a few minutes after the payment is confirmed by our system. We do not have a setup time unless otherwise stated.
What's your refund policy?
You can view more information about our refund policy on our Terms of Service. In most cases, we can offer a refund within the first 24 hours after the initial payment.
Can I upgrade my plan later without losing progress?
You can updgrade or downgrade your server at any time without affecting your world, mods, or settings. Flexibility is our thing.