Search our knowledgebase or contact our team of hosting professionals. Find your answers below...
Open a ticket by visiting our online portal. Tickets are reviewed by PloxHost staff. We're here to help you 24/7.
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Create TicketPloxHost staffs a team of support agents around the clock. Our team is available for our all of our customers to answer your questions, when you have them!
Setup takes just a few moments after the payment is received. We will be in touch with you shortly after with your server details.
You can find more information on our Terms of Service. For most cases, it is 24-hours after the payment is received.
Yes! You can upgrade/downgrade your server at any time. See the billing control panel for more information.